Atlas Industrial Supply Returns
Thank you and we hope you are happy with your purchase.
However, if you are not completely satisfied for any reason, you may return your purchase for a full refund or store credit.
Please see below for information on our Return Policy.
Return Policy
Last updated January 21, 2021
This Return Policy describes Our Policies and Procedures regarding Returns on items purchased at Atlas Industrial Supply Ltd.
Return Process
All returns must be returned within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original packaging, labels etc. intact.
To return an item, please email customer service at info@atlasindustrialsupply.com and once approved, return item to the following address:-
Atlas Industrial Supply Fulfilment Center
Calcutta Road 1, Freeport, Trinidad & Tobago
Please note, you will be responsible for all return shipping charges. We strongly recommend that you deliver your return in person or use a trackable method of your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return. Refunds may take up to 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you via email when your return has been processed.
Exceptions
For defective or damaged products, please contact us to arrange a refund or exchange.
Please Note
- A 20% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our Return Policy, please contact us at:
info@atlasindustrialsupply.com